Welcome to Adracare Support

Table of Contents

• Toggling Blur On/Off when joining an appointment
• Toggling Blur On/Off during an appointment

For improved privacy and security you are able to apply a blur effect to your video. This can be done either when joining the appointment or while in an appointment.

Toggling Blur On/Off when joining an appointment

As a provider:

1. Navigate to the appointment from your Calendar
2. Click Join Session
3. This will bring you to the waiting room

As a client:

1. Go to the Appointment Confirmation Email.

2. In the appointment confirmation email, you will see the details of your appointment (i.e., the date, time, appointment link and access code).

3. Copy the 6-digit Access Code

4. Click on the Appointment Link.

5. Once you click on the appointment link, you will be prompted to the access code page.

6. Paste the 6-digit access code and click on the Join Appointment button.

7. This will bring you to the waiting room

Once in the waiting room you are able to turn on or off the blur effect by checking/unchecking the Blur checkbox.

After selecting the appropriate Camera, Speaker and Microphone press the Click to Join Call button to join your session.

Toggling Blur On/Off during an appointment

In order to toggle blur on or off during an appointment take the following steps:

1. From the bottom tool panel click on the Settings & Support gear icon
   
   
2. Now check or uncheck the Blur button
   
   
   
   
3. Closing the window you will now see that your blur option has been saved