Cannot Login - Site Cannot Be Loaded

Issue: The user is trying to access the Adracare website, but it is not loading. The user typed the website address like one of the following:

Adracare Platform:

Enterprise Domains:

When the browser tries to load the website, an error message says that the site cannot be reached or is unable to connect.

Examples of error messages from Chrome and Firefox:

Resolution: Make sure that "https://" (without quotation marks) is added to the beginning of the website address:

Adracare Platform:

Enterprise Domains:

Tip: Click the appropriate link above and save the page as a bookmark.