Please reference the list below Adracare's supported devices, operating systems, and browsers.
Note: All devices must have a camera or microphone to use the program.
Laptops / Desktops
- Windows PCs running Windows 10 with Google Chrome or Mozilla Firefox browser
- Apple Macintosh computers running macOS v10.11+ with Google Chrome or Mozilla Firefox
- Safari IS NOT supported on Apple Macintosh computers
- Internet Explorer, Edge ARE NOT supported on Windows computers
Android devices (Android 8 – Android 10)
- Phones with Google Chrome or Mozilla Firefox
- Tablets with Google Chrome or Mozilla Firefox
Apple mobile devices (iOS 11+)
- iPhones with Safari
- iPads with Safari
Latest Browser Versions :
Desktop/Laptop - latest version of Chrome (101.0) or Firefox (100.0)
Apple Mobile Device - latest version of Safari (15.4)
Android Mobile Device - latest version of Chrome (101.0)
Simulcast, a setting which helps with video/audio quality for 3 or more participants, is not supported on Firefox browsers, so if poor quality is a persisting issue for Firefox users:
- Switch to Chrome on laptop and desktop devices and Android Devices
- Use Safari on iOS (iPhone and iPad) devices - This is the only browser that we support on iOS devices
Refer to the following article to see a list of supported devices:
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