Welcome to Adracare Support

You have the ability to resend the appointment link and access code that was emailed to a patient or a guest. You can use the Manage Participants area to assist them to login or send this to them if they did not receive their email. 

• Go to the Appointment Details page
  • This can be done by clicking on the desired appointment from the Calendar tab OR going to the Appointments tab and clicking on the date and time in the Date/Time column for the desired appointment
• Click Manage Participants button

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1. Find the Participant and click the "Dots" beside their name
2. Click "Resend Invite" and the email confirmation will be re-sent
3. If the participant still doesn't receive the email, click "Copy Appointment Link" and paste it into an email.
4. Then click "Copy Access Code", paste it into the email as well and send the email.