Welcome to Adracare Support

Test your camera, microphone, connectivity without scheduling an appointment:

• Canada: https://ca.adracare.com/hardware-test/
• US: https://us.adracare.com/hardware-test/
• UK: https://uk.adracare.com/hardware-test/

If your Upload or Download speeds are below 0.54 Mbps, you may experience choppy Video/Audio Quality.

Bandwidth Upload / Download Ranges:

• Poor video/audio:  0.15 - 0.54 Mbps
• Okay video/audio: 0.54 - 1.5 Mbps
• Excellent video/audio: 1.5 Mbps or greater.

To test your network and speed, please refer to this link: https://www.speedtest.net/