Welcome to Adracare Support

How to send a secure message:

1. Navigate to the Secure Messages icon on the top of the page if you're using a desktop. If you're using your mobile device, the icon will be displayed at the bottom of the page. 

Desktop view

Mobile view

2. In the ‘Chats’ section, click on the conversation with a specific or multiple providers.

3. Type the message in the bottom and click the send icon to send the message.

Note:

• You can add a document by clicking on the paper clip icon.
• The number of all new messages received will be displayed in a red dot next to the ‘chats’ title.
• Chats will be displayed in reverse chronological order (based on the last message sent or received in the chat).