Welcome to Adracare Support

ALL USERS

• Frequently Asked Questions All Users vs. Provider
• Secure Message (Patient/Client view)
• Dial-in Option for Appointments
• Platform Features
• How to Toggle Into Fullscreen Mode
• List of Supported Devices

ADMIN

• Secure Message (Provider/Provider-Admin View)
• How to Add and Rename a Document in CPP
• How to Set up Fax
• How to Update an Appointment Status
• Multiple participants
• Starting Your Virtual Session

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PRODUCT UPDATES

• 2022 Feature Updates and Bug Fixes

USER GUIDE 

• Organization Setup
• User Administration
• Client Administration
• Virtual Care
• Appointments
• Scheduling

See all 8 articles

TROUBLESHOOTING

• Troubleshooting FAQ
• Adracare Hardware and Connectivity Test
• Adracare Web Platform Compatibility
• How to Change Microphone/Camera Settings on Devices
• Expired Account Invitation Activation

TRAINING VIDEOS

• Adracare 101 - Training Videos

PRIVACY & SECURITY

• Privacy and Security Q & A
• Privacy and Security

ORA USERS

• Activation d’une invitation à un compte expiré
• Billing FAQs
• Claiming Provider or Patient Accounts
• Platform Compatibility
• Ora User Guide
• Scheduling FAQs

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