Adracare Support

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Activity overview

Latest activity by Adracare Support
  • Adracare Support created an article,

    Adracare Hardware and Connectivity Test

    Test your camera, microphone, connectivity without scheduling an appointment. Canada: https://ca.adracare.com/hardware-test/ US: https://us.adracare.com/hardware-test/ Australia: https://au.adraca...

  • Adracare Support created an article,

    How To Set Up Provider Availability

    A provider or provider-admin can set up an availability for 1 provider and for 1 location for multiple services.    To access availability from the calendar: 1. Go to "Calendar" and click on "View ...

  • Adracare Support created an article,

    How to Set Up Online Booking

    For all premium self-serve organizations, the online booking feature can be configured so that patients can book their own appointments based on your availability. To configure online booking, you ...

  • Adracare Support created an article,

    How to create location-based email notification templates

    When creating or editing email notification templates, you can choose one or more locations where the template will apply. This will allow you to have more than 1 kind of email copy (i.e. one for v...

  • Adracare Support created an article,

    How to Add Locations

      By default, Adracare should be set up with a physical location (named HQ or similar) and a virtual location. Provider-Admins can add additional locations to schedule patients for an in-person app...

  • Adracare Support created an article,

    Healthcare Service Templates

    Healthcare service templates allow patients to book specific types of appointments you offer to them and for your organization to select a specific service when booking appointments for patients. A...

  • Adracare Support created an article,

    How to Set Up Organization Colours

    INTERFACE:  1. Navigate to the menu sidebar and select "My Organization" and “Organization Settings”. Scroll down to "Interface", which is underneath "Organization Logos". This is where you will be...

  • Adracare Support created an article,

    How to Create a Receipt

    There are two methods that you can use to create a receipt for your patient for your services.  After an appointment is created, you can create a receipt by selecting the appointment and this will ...

  • Adracare Support created an article,

    How to Create an Invoice

    There are two methods that you can use to bill a patient for your services. After an appointment is created, you can request payment immediately by selecting the appointment and this will bring yo...

  • Adracare Support created an article,

    How to Set Up Patient Payments

    The Payment Processing feature will allow you to request payment from patients for services and collect payment directly in the platform. To set up patient payments for your account, you will need ...