Adracare Support
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Activity overview
Latest activity by Adracare Support-
Adracare Support created an article,
Customizing Voice Notification Templates
Accessing Notification Templates Voice notifications allow patients to receive phone calls for their appointment notifications in addition to email and SMS notifications. To set up voice notificati...
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Adracare Support created an article,
Customizing SMS Notification Templates
Accessing Notification Templates Email and SMS Notification Templates can now be found in the side-navigation menu in My Organization > Notification Templates for those who are Provider Admin or an...
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Adracare Support created an article,
Bulk Uploads - "Location Providers" file setup
Requirements for all imports: The import file must be .csv Use the appropriate template for the type of import that you are doing "Provider" - Use import_template_provider_create.csv "Provider su...
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Adracare Support created an article,
Adracare Hardware and Connectivity Test
Test your camera, microphone, connectivity without scheduling an appointment: Canada: https://ca.adracare.com/hardware-test/ US: https://us.adracare.com/hardware-test/ UK: https://uk.adracare.com/...
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Adracare Support created an article,
How To Set Up Provider Availability
A provider or provider-admin can set up an availability for 1 provider and for 1 location for multiple services. To access availability from the calendar: 1. Go to "Calendar" and click on "View ...
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Adracare Support created an article,
How to Set Up Online Booking
For all premium self-serve organizations, the online booking feature can be configured so that patients can book their own appointments based on your availability. To configure online booking, you ...
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Adracare Support created an article,
How to Create Location-based Email Notification Templates
When creating or editing email notification templates, you can choose one or more locations where the template will apply. This will allow you to have more than 1 kind of email copy (i.e. one for v...
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Adracare Support created an article,
How to Add Locations
By default, Adracare should be set up with a physical location (named HQ or similar) and a virtual location. Provider-Admins can add additional locations to schedule patients for an in-person app...
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Adracare Support created an article,
Healthcare Service Templates
Healthcare service templates allow patients to book specific types of appointments you offer to them and for your organization to select a specific service when booking appointments for patients. A...
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Adracare Support created an article,
How to Set Up Organization Colours
1. Navigate to the menu sidebar and select "My Organization" and “Organization Settings”. Scroll down to "Interface". 2. Under "Interface", you can select the colours to be used for the overall in...