Adracare Support
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Articles
Recent activity by Adracare Support-
Customizing SMS Notification Templates
Accessing Notification Templates Email and SMS Notification Templates can now be found in the side-navigation menu in Settings > Notification Templates for those who are Provider Admin or an Off...
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How to Change Microphone/Camera Settings on Devices
Device and Browser In order to see and hear your provider or patient during your appointment the camera and microphone must be enabled for the website. The procedure in enabling these settings i...
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How to Create Questionnaires (Provider-Admins Only)
Looking for an example? Check out the following video: Go to the website https://surveyjs.io (Alternatively, you can create your own survey with any JSON editor tool and obtain the JSON scri...
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How to use the Bulk Uploads feature
**Download the approved templates at the bottom of this page** Use the Bulk Uploads feature to: Create users (providers, provider-admins or other roles if applicable) in bulk Create linkages be...
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How to Set Up Patient Payments
The Payment Processing feature will allow you to request payment from patients for services and collect payment directly in the platform. To set up patient payments for your account, you will ne...
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How to Cancel Your Subscription
You can cancel your organization's subscription to Adracare at any time by following these steps: Navigate to the "Manage Subscriptions" page, found under the "Settings" heading in the side-nav...
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How to Add Locations
By default, Adracare should be set up with a physical location (named HQ or similar) and a virtual location. Provider-Admins can add additional locations to schedule patients for an in-person ...
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Bulk Uploads - "Provider" file setup
**Download the approved template at the bottom of this page** Requirements for all imports: The import file must be .csv Use the appropriate template for the type of import that you are doing ...
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How to Create Location-based Email Notification Templates
When creating or editing email notification templates, you can choose one or more locations where the template will apply. This will allow you to have more than 1 kind of email copy (i.e. one fo...
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Healthcare Service Templates
Healthcare service templates allow patients to book specific types of appointments you offer to them and for your organization to select a specific service when booking appointments for patients...