Adracare Support
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Recent activity by Adracare Support-
How to Set Up Online Booking
To configure online booking, you will need to set up your locations, healthcare service types and availability templates. Please note you are also able to customize your organization logos if yo...
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Claiming Provider or Patient Accounts
Overview Users will have 72 hours to claim their accounts to activate their user profiles. If they do not, the link will expire, and the email will need to be resent. Claiming Accounts To claim ...
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How to Set Up Organization Colours
1. Navigate to the menu sidebar and select "Settings" and “Organization Settings”. Scroll down to "Interface". 2. Under "Interface", you can select the colours to be used for the overall interf...
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Selecting Organization Logos
Using the organization branding feature, you will be able to upload your organization's logos to customize the platform, invoices, receipts, documents and much more. ORGANIZATION LOGOS: 1. Go ...
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How to Send a Message (When Client Portal Enabled)
Please note: You cannot compose messages on mobile app, please use a web browser. If you are on a phone using Chrome, go to "Options" (three dots in the top right corner) and make sure "Des...
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Re-Send "Claim Your Account" Email
When a user is added to Adracare, they are required to sign up within 72 hours or the activation link will expire. If the link has expired the administrator will need to resend the email. The pr...
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Sharing Documents During a Video Session
Table of Contents How to Upload A Document in Session Reviewing an Uploaded Document Example #1: Opening a PDF Document Example #2: Opening a .doc or .docx document How to Upload A Document...
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Video Conferencing Compatibility Check
To check if your browser and network settings are working correctly to use Video conferencing a connectivity check or Virtual test session can be done. Connectivity Check Click the username at ...
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Resending the Access Code and Appointment Link for Patients
You have the ability to resend the appointment link and access code that was emailed to a patient or a guest. You can use the Manage Participants area to assist them to login or send this to the...
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How to Simultaneously Share Your Screen and View Other Participants in a Video Session
During a video session your screen can be shared while simultaneously being able to view other participants in a video session. This can be done as follows: 1. Click the share screen butto...