Brooke Wade (she/her)

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Activity overview

Latest activity by Brooke Wade (she/her)
  • Brooke Wade (she/her) created an article,

    How to Assign a Client to a Provider's list

    This article outlines how to assign/add a client profile directly to a provider as an Admin team member.   Login to Adracare as a Provider-Admin and navigate to the "Providers" area of the plat...

  • Brooke Wade (she/her) created an article,

    How to Create a New Provider

    This article outlines how to add a new Provider.   Navigate to the providers tab and click on “Providers”. Click “New Provider” on the top-right corner and the New provider window will open.  ...

  • Brooke Wade (she/her) created an article,

    Probability Matching - Intake Feature

      This article outlines the step by step process of how to utilize the probability matching feature from Intakes. Complete an Intake Form with details that match an existing client's intake The...

  • Brooke Wade (she/her) created an article,

    Reports

    This article outlines the reports currently available to select users of the Platform depending on your current Adracare plan. If you have access to reports, this will appear to Provider-Admins ...

  • Brooke Wade (she/her) created an article,

    How to join your session as a client/patient

    Table of Contents Joining the session through an email notification Joining the session through a SMS notification Dialing in to the appointment Joining the session through the Client Portal (I...

  • Brooke Wade (she/her) created an article,

    Completing Your Virtual Session

    Once the session is completed, you can click on the red ‘leave call’ button. Choose one of the options to leave the call Leave Call  Allows you to leave the call momentarily and rejoin  ...

  • Brooke Wade (she/her) created an article,

    How to reset password

    1. Navigate to the login page (Please ensure that you are looking at the correct login page. For example, if you are a Lifemark user, you must sign in through the ca.lifemark.adracare.com link a...

  • Brooke Wade (she/her) created an article,

    How to view/change invoice status

    This article outlines how to view and change an invoice status.   1. Navigate to the "Billing" icon on the left-hand menu and select "Invoices" 2. View the status of an invoice by looking at th...

  • Brooke Wade (she/her) created an article,

    UAT Remediation Process

    This article provides a brief overview on how to interact with test scripts and navigate a testing (UAT) environment.This process is only relevant to specific organizations, if you do not have a...

  • Brooke Wade (she/her) created an article,

    Client Portal - FAQ

    Creating an account for existing users Go to the "All Clients" or "My Clients" area and search for the relevant client you want to create an account for Click on the "View Client Account" icon ...