Brooke Wade (she/her)

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Recent activity by Brooke Wade (she/her) Recent activity Votes

  • Release Notes

    1. ENGLISH
    2. PRODUCT UPDATES

    Latest Updates March 28th, 2025 - 8.15.7 Calendar Sync Adracare now supports a calendar sync. Please read more here Stripe Dispute Statuses The dispute status will now be captured from...

    • Brooke Wade (she/her)
    • Updated
    • 3 followers
    • 1 comment
    • 0 votes

  • How to Clear Your Cache

    1. ENGLISH
    2. ALL USERS

    How to Clear Your Cache Please follow the steps specific to your browser:   Chrome Method 1 Click the 3 dots in the upper right corner of the browser. Click Delete Browsing Data... Choose Last...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to view/change invoice status

    1. ENGLISH
    2. ADMIN

    This article outlines how to view and change an invoice status.   1. Navigate to the "Billing" icon on the left-hand menu and select "Invoices" 2. View the status of an invoice by looking at th...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Client Portal Feature

    1. ENGLISH
    2. ALL USERS

    Table of Contents: How to Access Client Portal Appointments Page Secure Messages Profile Information How to Access Client Portal If it is your first time using the Client Portal: You will rece...

    • Brooke Wade (she/her)
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes

  • Intake Feature

    1. ENGLISH
    2. ADMIN

    Table of Contents Intake Intake Statuses Snapshot Information Intake Details Assigning a Provider Waitlist Assignments Self-Assigned Requests Online Intake Configuration   ...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Create a New Provider

    1. ENGLISH
    2. ADMIN

    This article outlines how to add a new Provider.   Navigate to the providers tab through the navigation bar on the left hand side. Click “New Provider” on the top-right corner The New provider ...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Completing Your Virtual Session

    1. ENGLISH
    2. ALL USERS

    Once the session is completed, you can click on the red ‘leave call’ button. Choose one of the options to leave the call Leave Call  Allows you to leave the call momentarily and rejoin  ...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Template Manager - Provider Availability and Time Off

    1. ENGLISH
    2. ADMIN

    To access the template manager, navigate to the "Settings" icon on the left hand menu and then select "Template Manager". As a Provider-Admin you will have access to view, edit and delete all av...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Toggle On/Off CPP Cards

    1. ENGLISH
    2. ADMIN

    How to Toggle On/Off CPP Cards Login to the platform and navigation to "Settings" then select "Access Management". Make sure you are selecting the correct role that you wish to update their acc...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Create a Session Note Template

    1. ENGLISH
    2. ADMIN

    How to Create a Session Note Template     1. Go to client profile    2. Click on ‘session notes’ button.    3. In the session notes section, type out the template you would like to save as a tem...

    • Brooke Wade (she/her)
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes