🔔 Notifications in Adracare
Keep your clients and team informed with Adracare’s powerful and flexible Notifications system. From appointment reminders to payment receipts, our automated messages help reduce no-shows, streamline communication, and improve client engagement — all with minimal admin effort.
✉️ Multiple Delivery Options
Adracare supports three notification types to ensure the right message gets to the right person:
- Email notifications 📧
- SMS text notifications 📱
- Voice call notifications ☎️
Clients and providers can receive important updates in the way that works best for them.
🗓️ Notifications We Provide by Default
Out of the box, Adracare includes pre-built notifications for key clinic workflows:
- ✅ Appointment Confirmations
- ⏰ Appointment Reminders
- ❌ Appointment Cancellations
- 🔁 Appointment Reschedules
- 🧾 Invoices and receipts
- 💬 Secure Messaging Alerts
These notifications are enabled automatically, but can be fully customized to suit your clinic’s needs.
⚙️ Flexible Configuration
Notifications can be tailored based on:
- Location – Customize messaging for each location
- Healthcare Service – Different services may require unique messaging
- Receiver Type – Create specific notifications rules for clients, providers, or both
This flexibility ensures your communications remain relevant and professional across your entire organization.
📝 Custom Text and Dynamic Text
All notifications can be edited to include custom messaging, including dynamic text with our Wordbank Tags that inserts information such as:
- Client name
- Provider name
- Appointment date/time
- Service name
- Location details
This allows you to personalize messages without manually updating them for every appointment.
🌍 Multilingual Support
Adracare supports notifications in English, French, and Spanish. This way your clients and team will receive the message in the language they understand best.
Interested in More?
💡 Tip: Looking to fine-tune your notification settings? Visit our Notifications Setup Guide to learn how to customize delivery methods, message content, and language preferences.