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How to Resend an Account Activation Email

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If a user's account activation link has expired a new link can be generated by an administrator by taking the following steps:

  1. Access their account
    If the user is a provider
    • Navigate to Providers from the left hand navigation panel
    If the user is a client
    • Navigate to All Clients from the left hand navigation panel
  2. Click on View Provider Account or View Client Account
  3. Locate the Outstanding Invitation / Password Reset section
  4. Click Resend
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