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How to Schedule a Recurring Appointment

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Appointments can be scheduled to repeat on a set weekly interval with a minimum of a 1 week up to 9 weeks.

For reference, here are a few common intervals in relation to the weeks between.

Number of Weeks
Weekly 1
Biweekly / Twice a Month 2
Monthly / Once a Month 4
Every Month and a Half 6
Bimonthly / Every 2 months 8

Booking a Recurring Appointment

First, begin creating a new appointment this can be done from the following places:

More information on how to create an appointment can be found here

  1. Select weekly in the Recurrence dropdown

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  2. Select if you would like to have the appointment repeat until a set date, or after a specific amount of occurences
    • Check Ends On and select a date if you would like to have the appointment repeat until that date

      Screen_Shot_2022-01-13_at_11.35.03_AM.png

    • Alternatively, check Ends After to have the appointment repeat that many times

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  3. When all the appointment details fields are complete, click on ‘create the appointment’

    Screen_Shot_2022-01-13_at_11.36.53_AM.png

Once the series has been create a notification will be sent out with and include:

  • The date of the first appointment
  • The date of the last appointment
  • How many total appointments have been booked
  • The start and end date of the series
This notification will use the Recurring Appointment Confirmation template. For more information on creating or editing a notification please see here.

Editing a Recurring Appointment

Recurring appointments can only be updated on an individual basis. If there is an update needed for the entire series then the following steps must be taken:

  1. Cancel the Appointments in the Series
  2. Book a new series (the process above)
To update an individual appointment, please refer here for more information on the process and limitations.

Cancelling a Recurring Appointment

Recurring appointments can be cancelled in the same way as single appointments, for more information please see here. The difference is that you have the option to:

  • Cancel the single appointment
  • Cancel all in the series
  • Cancel all within a specific date range

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