For improved privacy and security you are able to apply a blur effect to your video. This can be done either when joining the appointment or while in an appointment.
Toggling Blur On/Off when joining an appointment
As a provider:
- Navigate to the appointment from your Calendar
- Click Join Session
- This will bring you to the waiting room
As a client:
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Go to the Appointment Confirmation Email.
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In the appointment confirmation email, you will see the details of your appointment (i.e., the date, time, appointment link and access code).
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Copy the 6-digit Access Code
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Click on the Appointment Link.
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Once you click on the appointment link, you will be prompted to the access code page.
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Paste the 6-digit access code and click on the Join Appointment button.
- This will bring you to the waiting room
Once in the waiting room you are able to turn on or off the blur effect by checking/unchecking the Blur checkbox.
After selecting the appropriate Camera, Speaker and Microphone press the Click to Join Call button to join your session.
Toggling Blur On/Off during an appointment
In order to toggle blur on or off during an appointment take the following steps:
- From the bottom tool panel click on the Settings & Support gear icon
- Now check or uncheck the Blur button
- Closing the window you will now see that your blur option has been saved
