Updating a Client's Timezone

Timezone is set during account creation however in the event of an error, change of location or for convenience it can be updated.

Configuring the correct timezone ensures that all notifications, and times listed on the platform match the client's expectations.

Updating a Clients Timezone

There are two ways to update a client's timezone, from either the clients account or from their Cumulative Patient Profile (CPP)

From Client Account

1. Locate the client on your My Client or All Clients list
2. Click on View Client Account
   
   
   
   
3. Under Profile click Edit
   
   
   
   
4. From the Timezone dropdown select the updated timezone
   
   
   
   
5. Once updated click Save to save your updates, or Cancel to remove it.
   

From Cumulative Patient Profile (CPP)

1. Locate the client on your My Client or All Clients list
2. Click on the clients name to open up their profile
   
   
   
   
3. Click on Edit Client Details
   
   
   
   
4. From the Timezone dropdown select the updated timezone
   
   
   
   
5. When done click Save to save your changes or Close to close without saving