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What is a Fee Program?

A Fee Program provides the structure for how a patient will pay, and is where you create the fees for your services.

Examples of Fee Programs

• Direct Billing to Patient
• Sliding Scale Billing Program
• Insurance Specific Billing

In the case of insurance providers, each insurer should have their own fee programs in order to link registration numbers, and insurer specific prices.

The structure of the fee program is managed through the creation of the following codes:

• Service Codes

Once the fee program has been created the individual codes in it are referenced by Billing Templates which are used to generate an invoice. For more information on Billing Templates, please refer to this article.

Creating A Fee Program

In order to create a new Fee Program please follow these steps:

1. Navigate to Billing Setup under Billing
2. Click on the Fee Program tab
3. Press Add on the right side of the screen
4. Fill in the relevant fields
   • Name * - The name of the Fee Program as it will appear in the system
   • Type * - Indicates the type of Fee Program, the options are:
     • Government - For Government programs such as Ontario's OHIP program
     • Insurance - For specific insurance companies
     • No Insurance - For when the patient is paying out of pocket
   • Fee Program Code - Internal Reference Code for the Fee Program
   • Phone Number - Your organization's phone number
   • Fax - Your organization's fax number
   • Currency - Billing currency
   • Address - Your organization's address
   • Organization Billing Number - Organization level registration number that may be required for insurance or other reasons
   • Invoice Header - Custom header text for your invoice
   • Invoice Footer - Custom footer text for your invoice
5. Press Save