How to Clear Your Cache

Please follow the steps specific to your browser:

Chrome

Method 1

1. Click the 3 dots in the upper right corner of the browser.
2. Hover over the More Tools option then click Clear Browsing Data...
3. Choose The Beginning Of Time or lesser time frame in the 'Clear the Following Items From' field.
4. Select the items you want to clear (e.g., Browsing history, Download history, Cached images and files, Cookies and other site data).
5. Click Clear Browsing Data.

Method 2

1. Press F12 on your keyboard
2. Right click on the refresh icon beside the address bar
3. Select Hard Reload and Refresh
4. Close the Developer Tool window that appeared when pressing F12

Firefox

1. Click the 3 horizontal lines (hamburger) menu in the upper right corner of the browser.
2. Click Preferences (Mac) or Options (PC).
3. Click Privacy in the left menu bar.
4. Click Clear Your Recent History.
5. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
6. Click the down arrow next to 'Details' to choose which elements of the history to clear.
7. Select Browsing & Download History, Form & Search History, Cookies, Cache and Active Logins
8. Click Clear Now.

Safari for Mac

Method 1

1. Click the Safari menu, then Clear History...
2. In the Clear field choose All History
3. Click Clear History.

Method 2

1. Open Safari.
2. Click on Safari in menu bar at top of screen.
3. Click on Settings/Preferences (depending on the version of macOS you are running).
4. Click on the Advanced tab.
5. Check the box beside Show Develop Menu in Menu Bar.
6. Now there will be a new Develop tab in the menu at the top of your screen. Click on this.
7. Click on Empty Caches.

Safari for PC

1. Click on the Settings (Gear) icon in the upper right corner of the browser..
2. Click Reset Safari
3. Select the items you wish to clear. (It is recommended to check all items).
4. Click Reset.

Mobile Safari for iOS (iPhone, iPod touch, iPad)

To clear cache and cookies:

1. From the home screen, Select Settings > Safari.
2. At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
3. Confirm when prompted.

To clear history:

1. From the home screen, tap Safari.
2. At the bottom of the screen, tap the Bookmarks icon.
3. In the lower left, tap Clear.
4. Tap Clear History.