Troubleshooting
Find solutions to common technical issues such as browser permission issues, audio/video issues or connectivity issues
- Troubleshooting Issues Joining Session from the Portal on Mobile
- Troubleshooting Video/Audio Issues
- Screen Sharing Troubleshooting
- Frequently Asked Questions All Users vs. Provider
- Troubleshooting Audio or Video Permission Errors
- Enabling Video and Audio on Chrome
- Enabling Video and Audio on Firefox
- Enabling Browser Permissions on MacOS
- Enabling Video and Audio on Safari (IPhone)
- Enabling Browser Permissions on Android Devices
- How to Clear Your Cache
- How to set Chrome as Default Browser
- Apple Reactions
- Adracare Hardware and Connectivity Test
- Troubleshooting Connection Issues
- Patient FAQs and Troubleshooting