How to Update your Profile from Client Portal

Accessing your Profile Settings from Client Portal

Your profile settings can be accessed by clicking on the settings icon while with the portal.

Then selecting Profile

To edit your details click edit

 

 

The following information can be updated directly on your client portal:

• Preferred name
• Personal Pronoun
• Mobile number
• Home Number
• Communication preferences
• Address

The following information however must be updated by your provider:

• First and Last Name
• Date of Birth
• Contact email

Updating your Preferred Name

To update your preferred name:

1. Click Edit
   
   
   
   
2. Enter your preferred name
   
   
   
   
3. Click Save
   
   
   

Updating your Personal Pronouns

To update your personal pronouns:

1. Click Edit
   
   
   
   
2. You can select one of the existing personal pronouns from the dropdown
   
   
   
   or enter your own into the field
   
   
   
   And click on the new entry to select it
   
   
   
   
3. Click Save
   
   
   

Updating your Mobile Number

To update your mobile number, this number will be used when SMS notifications are sent to you:

1. Click Edit
   
   
   
   
2. Enter your mobile number
   
   
   
   
3. Click Save
   
   

Updating your Home Number

To update your home number:

1. Click Edit
   
   
   
   
2. Enter your home number
   
   
   
   
3. Click Save
   
   

Updating your Communication Consent

To update your communication consent options:

1. Click Edit
   
   
   
   
2. Check / uncheck the appropriate option
   
   
   
   
3. Click Save
   
   

Updating your Address

To update your address:

1. Click Edit
   
   
   
   
2. Enter your address details
   
   
   
   
3. Click Save