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Notification Types

Last updated

Adracare supports several different notification types to cover a variety of situations.

All notifications can have their content updated for our three supported languages

  • English
  • French
  • Spanish
Notification Type Description Supports Location Linking Supports Healthcare Service Linking Additional Fields
Cancellation Sent when an appointment is cancelled TRUE TRUE  
Confirmation Sent when an appointment is booked TRUE TRUE  
Reminder Sent at a set interval prior to the appointment TRUE TRUE Send this notification field allows you to set how many days/hours/minutes before the appointment the notification is sent
Reschedule Sent when an appointment is rescheduled TRUE TRUE  
Payment Request Sent when an invoice is created on the system for the client to notify them to pay, will include a copy of the invoice - Will not be sent when a stripe payment link is selected as the payment method TRUE FALSE  
Payment Confirmation Sent when an invoice is marked as paid, will include the receipt TRUE FALSE  
Questionnaire Package Sent when a questionnaire is sent to the client TRUE FALSE  
Questionnaire Reminder Sent at a set interval to remind the client to complete the questionnaire TRUE FALSE  
Secure Message Send Sent when a new secure message is sent TRUE FALSE  
Secure Message Reply Sent when a reply is sent to a secure message TRUE FALSE  
Activate Patient Portal Account Sent when the client receives their portal activation email or sent a password reset TRUE FALSE  
Online Intake Sent when someone creates an intake TRUE FALSE  
Recurring Appointment Confirmation Sent when a recurring appointment is created instead of the standard confirmation notification. It will include details on when the appointment is recurring and for how long TRUE FALSE  
Intake Accepted Sent when an intake assignment is accepted by the assigned provider TRUE FALSE  
Intake Declined Sent when an intake assignment is declined by the assigned provider TRUE FALSE  
Provider Assigned Sent to the provider when they are assigned to an intake TRUE FALSE  
Request Accepted Sent when an intake request made by a provider is accepted by the admin team TRUE FALSE  
Invoice Voided Sent when an invoice is voided on the system TRUE FALSE  
Draft Invoice Created Sent when a draft invoice is created TRUE FALSE  
Change Notification Sent when an appointment is updated with the changes TRUE FALSE  
Provider Invoice Paid Sent to the provider when a client pays the invoice TRUE FALSE  
Undo Paid Status Sent when a paid invoice is moved back to sent TRUE FALSE  
Invoice Failed Sent when a Stripe invoice updates to 'failed' TRUE FALSE  
Provider Payment Status Paid Sent when the Provider Payment Status (their take home pay) is updated to pay TRUE FALSE  
Cancel Recurring Appointments Sent when a recurring appointment is cancelled instead of the standard cancellation notification TRUE FALSE  
Email Updated Confirmation email sent when your email is updated on the system to verify it was you TRUE FALSE  
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