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• Cancelar una cita
• Como eliminar una cita cancelada de su calendario

Ya sea por un cambio de disponibilidad o de circunstancias, a veces es necesario cancelar las citas.

*Nota: La cancelacion de una cita no se puede deshacer, una cita cancelada debe volver a reservarse.

Cancelar una cita

Para cancelar una cita siga estos pasos:

1. Vaya a la pagina de Detalles de la cita
   • Esto se puede hacer de varias maneras, entre ellas:
   • Haciendo clic en la cita en la pagina del Calendario
     
     
     
     
   • Haciendo clic en el enlace de la pagina de Citas
     
     
     
     
   • Al hacer clic en la cita dentro del perfil de un cliente
     
     
     
     
2. Dentro de la seccion Informacion de la cita a la izquierda de la pantalla, haga clic en Cancelar
   
   
3. Aparecera una ventana para cancelar cita donde, opcionalmente, podra proporcionar un motivo para la cancelacion.
   
   
   
   
4. Despues de ingresar un motivo, o no, haga clic en Cancelar cita para cancelar la cita o Cerrar para salir de la ventana sin cancelar.

Cancelar una cita recurrente

Las citas recurrentes se pueden cancelar de la misma manera que se indico anteriormente, pero usted puede elegir cuales cancelar. Las opciones son:

• Cancelar esta cita
• Cancelar todas las citas
• Cancelar citas de un rango especifico

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Despues de seleccionar que citas se veran afectadas, puede ingresar el motivo de cancelacion y finalmente hacer clic en Cancelar cita . El cliente recibira entonces una notificacion con los detalles de que citas fueron canceladas dentro de la serie.

Como eliminar una cita cancelada de su calendario

Una vez cancelada, podras eliminar la cita de tu calendario siguiendo estos pasos:

1. Desde el Calendario localiza la cita cancelada (estara en negro)
2. Haz clic en el icono del bote de basura rojo para eliminarlo de tu calendario
   
   
   
   
3. Una vez eliminado, recibira el siguiente mensaje de exito.
   
   

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