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How to Access the Client Portal

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The client portal allows you as a client to easily:

  • View upcoming and past appointments
  • Book follow up appointments
  • Request New Services
  • Securely Communicate with your Provider
  • View your Receipts and Outstanding Invoices
  • Add a Payment Method for Direct Billing

Logging in to an Existing Account

If you have previously activated your client account, you can login by going here and entering the login details your previously set.

If you have forgotten your password, please refer here for instructions on resetting it.

Activating your Account

You will receive an account activation email with the title 'Activate your [ORGANIZATION] account' (eg. 'Activate your Adracare account').

To activate your account, please do the following:

  1. Locate your account activation email
    • If you do not see it check your spam/junk folders for emails from [email protected]
    • If the link has expired, resetting your password will have a new activation email sent to you. For more details please see here.
  2. Click on the Activate Account button



  3. Enter your email on the following screen (this will be your login email)



  4. Enter a password which should be a minimum of 8 characters and contain a combination of: numbers, uppercase/lowercase, special characters.
  5. Enter your activation code (which would have been sent to your phone number on file)



    • If you do not see the code, click Resend Code
      • If you still do not receive a code, please check to ensure you phone does not have an auto spam blocker where the message may have been sent. If you are unable to locate the message please reach out to [email protected] with your name, phone number and organization/clinic you are connected to.
  6. Finally click Create Account

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