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Legacy Video Experience: How to Start a Virtual Appointment

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To start your virtual session, please follow these steps:

  1. Go to your calendar
  2. Click on the scheduled appointment
  3. On the appointment details page, you will see a ‘Join Video Session,’ click on that button.

    Screen_Shot_2022-01-19_at_11.59.03_AM.png

  4. You will be prompted to the ‘Video Call Waiting Room.’

    Screen_Shot_2022-01-19_at_12.00.51_PM.png

  5. Select a camera, speaker, and Microphone

    Screen_Shot_2022-01-19_at_12.02.07_PM.png

  6. You can test your connection by clicking ‘Test Your Connection Here.’
  7. Once you test your connection and there are no errors are present, you can click the 'close' button to exit.

    Screen_Shot_2022-01-19_at_12.03.37_PM.png

  8. Click the ‘Click To Join Call’ button

    Screen_Shot_2022-01-19_at_12.02.19_PM.png

  9. Now you’re in the session!
  10. Once the session is completed, you can click on the red ‘leave call’ button.

    Screen_Shot_2022-01-19_at_12.09.45_PM.png

  11. Choose one of the options to leave the call.

    Screen_Shot_2022-01-19_at_12.10.12_PM.png

Note:

  • You can only Join the session 15 minutes prior to the appointment time. If you try to join the session before the 15-minute window, you will not be able to join.
  • You can message the participant through the in-chat box in the session.
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