To start your virtual session, please follow these steps:
- Go to your calendar
- Click on the scheduled appointment
- On the appointment details page, you will see a ‘Join Video Session,’ click on that button.
- You will be prompted to the ‘Video Call Waiting Room.’
- Select a camera, speaker, and Microphone
- You can test your connection by clicking ‘Test Your Connection Here.’
- Once you test your connection and there are no errors are present, you can click the 'close' button to exit.
- Click the ‘Click To Join Call’ button
- Now you’re in the session!
- Once the session is completed, you can click on the red ‘leave call’ button.
- Choose one of the options to leave the call.
Note:
- You can only Join the session 15 minutes prior to the appointment time. If you try to join the session before the 15-minute window, you will not be able to join.
- You can message the participant through the in-chat box in the session.