Connectivity Check

1. Click the username at the top-right side of the page
2. Click Settings
   
   
   
   
3. Under the Connectivity Check section, click “Check Connection” to start the test

4. If the test detects something wrong, it will bring up a notification and a suggestion on how to fix the issue

5. If the test is successful, it will confirm that there are no issues detected

Test Virtual Session

1. Click the username at the top-right side of the page
2. Click Test Virtual Session
3. If asked click Request Permissions to enable your Camera and Microphone permissions
   
   
   
   
4. Click allow from the browser notification that appears
   
   
   
   
5. Click Run Test
   
   
6. Test your camera by confirming if you can see yourself (change your selected camera in the dropdown if you cannot)
   
   
   
   
7. Test your speakers by confirming if you can hear music playing (change your selected speaker in the dropdown if you cannot)
   
   
   
   
8. Test your microphone by speaking and listening to the playback (change your selected microphone in the dropdown if you cannot)
   
   
   
   
9. Finally, run the network connection
   
   
   
   
10. If the test detects something wrong, it will bring up a notification and a suggestion on how to fix the issue
11. If the test is successful, it will confirm that there are no issues detected.