Table of Contents
Users of Adracare fall in to one of 6 possible roles, some roles are internal roles for an organization and others are external roles for clients.
The Provider-Admin role has the highest level of access to the platform and is able to make changes that will affect all users.
In addition to being an administrator of the organization they are also schedulable providers.
Directors, Administrative Teams
The Provider role has very limited access to the platform. They can only edit their own information, can add new clients to themselves and can view the details for any clients assigned to them.
Therapists, Counsellors etc.
The Support Staff role is similar to the provider role with the added ability to have specific providers added to them. This allows them to view provider's schedules and their clients in order to support them by booking appointments, or reviewing files for example.
Nurses, Care Coordinators etc
The Office Staff role has similar access to the platform as a provider-admin except they cannot be scheduled.
Intake Specialists, Front Desk Staff, Administrators etc
These are the users that will be seen by providers, depending on the industry/individual naming convention you may refer to them as patients.
These are people manually added onto an appointment. For details on how to add guests to an appointment please refer here.
Spouses, Parents/Guardians, Interpreters/Translators, Outside doctor etc
Please see the grid below for a high level summary of the default access of each role. Many of these abilities are configurable and if you have any questions on how to limit access please reach out to our team.
|Schedulable*||Requires Login||Can Create Clients*||Can Create Providers*||Can book appointments*||View Client Profiles*||Can Edit Notification Templates*||Can Edit/Create Healthcare Services*||Can Edit/Create Questionnaires*||Can Edit Organization Settings*||Requires License|
* - Denotes a feature that can be toggled on/off under Access Management if available to the role