Notification Types – Adracare

Adracare supports several different notification types to cover a variety of situations.

All notifications can have their content updated for our three supported languages

English
French
Spanish

Notification Type	Description	Supports Location Linking	Supports Healthcare Service Linking	Additional Fields
Cancellation	Sent when an appointment is cancelled	TRUE	TRUE
Confirmation	Sent when an appointment is booked	TRUE	TRUE
Reminder	Sent at a set interval prior to the appointment	TRUE	TRUE	Send this notification field allows you to set how many days/hours/minutes before the appointment the notification is sent
Reschedule	Sent when an appointment is rescheduled	TRUE	TRUE
Payment Request	Sent when an invoice is created on the system for the client to notify them to pay, will include a copy of the invoice - Will not be sent when a stripe payment link is selected as the payment method	TRUE	FALSE
Payment Confirmation	Sent when an invoice is marked as paid, will include the receipt	TRUE	FALSE
Questionnaire Package	Sent when a questionnaire is sent to the client	TRUE	FALSE
Questionnaire Reminder	Sent at a set interval to remind the client to complete the questionnaire	TRUE	FALSE
Secure Message Send	Sent when a new secure message is sent	TRUE	FALSE
Secure Message Reply	Sent when a reply is sent to a secure message	TRUE	FALSE
Activate Patient Portal Account	Sent when the client receives their portal activation email or sent a password reset	TRUE	FALSE
Online Intake	Sent when someone creates an intake	TRUE	FALSE
Recurring Appointment Confirmation	Sent when a recurring appointment is created instead of the standard confirmation notification. It will include details on when the appointment is recurring and for how long	TRUE	FALSE
Intake Accepted	Sent when an intake assignment is accepted by the assigned provider	TRUE	FALSE
Intake Declined	Sent when an intake assignment is declined by the assigned provider	TRUE	FALSE
Provider Assigned	Sent to the provider when they are assigned to an intake	TRUE	FALSE
Request Accepted	Sent when an intake request made by a provider is accepted by the admin team	TRUE	FALSE
Invoice Voided	Sent when an invoice is voided on the system	TRUE	FALSE
Draft Invoice Created	Sent when a draft invoice is created	TRUE	FALSE
Change Notification	Sent when an appointment is updated with the changes	TRUE	FALSE
Provider Invoice Paid	Sent to the provider when a client pays the invoice	TRUE	FALSE
Undo Paid Status	Sent when a paid invoice is moved back to sent	TRUE	FALSE
Invoice Failed	Sent when a Stripe invoice updates to 'failed'	TRUE	FALSE
Provider Payment Status Paid	Sent when the Provider Payment Status (their take home pay) is updated to pay	TRUE	FALSE
Cancel Recurring Appointments	Sent when a recurring appointment is cancelled instead of the standard cancellation notification	TRUE	FALSE
Email Updated	Confirmation email sent when your email is updated on the system to verify it was you	TRUE	FALSE

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