Adracare comes with many built in notifications that fit most cases however there may be a time when you would like to update a pre-existing or custom notification.
Please note that by default only users who are the Provider-Admin or Office Staff roles can create or update notifications.
Updating a Notification Template
Step 1: Locate the Notification
Notifications can be accessed from Settings -> Forms -> Notification Templates.
Notifications can be searched for by name or type using the search bar
Or sorted by clicking the appropriate column header.
Step 2: Open the Notification
To open the notification to make the appropriate edits, simply click on the notification name.
Step 3: Make the Appropriate Edits
This will open an Edit Notification Template window where you can make the following edits:
- Notification Name
- Notification Type
- Access Roles
- Healthcare Services
- Description
- Locations
- Subject Line for email notifications
- Hide the Header for email notifications
- Message content of the notification
Some notifications, such as the Reminder type have additional settings such as Send this notification which determines when the reminder is sent
In the upper portion of the window you can edit:
- Notification Name
- Notification Type
- Access Roles
- Healthcare Services
- Description
- Locations
In the lower portion of the window you can edit:
- Subject Line
- Hide the Header in the Notification Email
- Message content of the notification
A default message can be set for each of our supported platform languages by selecting the language from the dropdown on the left hand side.
In addition to being able to add specific text you can also use our wordbank tags to add dynamic content such as:
- Receiver's name
- Appointment date
- Appointment address
- Appointment access details
To add a tag, you simply need to click on the tag to have it added to the message content. Please note that it will be added to the end of the content but you can copy/paste it to the correct spot.
For more information on the available wordbank tags, please see here.
Step 4: Save the Notification
Once you are happy with the updates you can save your changes by clicking Update Notification Template.