Creating a time off block allows you to set specific times where you are unavailable for specific bookings. These can be set for:
- Specific locations
- Specific healthcare services
- For specific days of the week
- Over specific time periods
Please note that time off blocks will not automatically cancel existing appointments. It will only stop the direct booking of new appointments by clients from your online booking link and display a warning if you or another provider attempt to book during that time.
Creating a New Time Off Block
From Schedule Template Manager
*Only available to users with the provider-admin or office staff role
- Navigate to Settings->Template Manager
- Click New Availability
- Fill in the relevant details
- Select Time Off
- Enter a name for the block
- Select locations that can be booked for during that block
- Select healthcare Services that can be booked during that time
- The provider this block is for (limit to one)
- Set the availability duration
- Start Time - End Time
- Recurrence
- None - The schedule does not repeat
- Daily - Repeats each selected day
- Weekly - Repeats on the selected days each week
- Biweekly - Repeats on the selected days every second week
- Date the schedule should start from
- Date the schedule should continue until
- Optional: Select a colour to be used on the calendar
- Optional: A description for the block
- Click Create
From Calendar
- Navigate to Calendar
- Click View Availability to switch from viewing appointments to availabilities
- Click Create Availability or click and drag on the calendar where you would like to add the availability block
- Fill in the relevant details
- Select Time Off
- Enter a name for the block
- Select locations that can be booked for during that block
- Select healthcare Services that can be booked during that time
- The provider this block is for (limit to one)
- Set the availability duration
- Start Time - End Time
- Recurrence
- None - The schedule does not repeat
- Daily - Repeats each selected day
- Weekly - Repeats on the selected days each week
- Biweekly - Repeats on the selected days every second week
- Date the schedule should start from
- Date the schedule should continue until
- Optional: Select a colour to be used on the calendar
- Optional: A description for the block
- Click Create