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Creating an availability is how you can configure specific times you are available for bookings. These can be set for:

• Specific locations
• Specific healthcare services
• For specific days of the week
• Over specific time periods

If your organization is using the online booking feature, availabilities must be created or clients will be unable to book with you. We also recommend creating an internal naming convention for availabilities so it is easier for admins to review entries within the template manager.

Creating a New Availability

From Schedule Template Manager

*Only available to users with the provider-admin or office staff role

1. Navigate to Settings->Template Manager
2. Click New Availability
3. Fill in the relevant details
   
   
   1. Select Availability
   2. Enter a name for the block
   3. Select locations that can be booked for during that block
   4. Select healthcare Services that can be booked during that time
   5. The provider this block is for (limit to one)
   6. Set the availability duration
      • Start Time - End Time
      • Recurrence
        • None - The schedule does not repeat
        • Daily - Repeats each selected day
        • Weekly - Repeats on the selected days each week
        • Biweekly - Repeats on the selected days every second week
      • Date the schedule should start from
      • Date the schedule should continue until
   7. Optional: Select a colour to be used on the calendar
   8. Optional: A description for the block
4. Click Create

From Calendar

1. Navigate to Calendar
2. Click View Availability to switch from viewing appointments to availabilities
3. Click Create Availability or click and drag on the calendar where you would like to add the availability block
4. Fill in the relevant details
   
   
   1. Select Availability
   2. Enter a name for the block
   3. Select locations that can be booked for during that block
   4. Select healthcare Services that can be booked during that time
   5. The provider this block is for (limit to one)
   6. Set the availability duration
      • Start Time - End Time
      • Recurrence
        • None - The schedule does not repeat
        • Daily - Repeats each selected day
        • Weekly - Repeats on the selected days each week
        • Biweekly - Repeats on the selected days every second week
      • Date the schedule should start from
      • Date the schedule should continue until
   7. Optional: Select a colour to be used on the calendar
   8. Optional: A description for the block
5. Click Create